Privacy Policy

What we collect, and what we do with it.

Last updated: October 10, 2026. Owazo Inc.

The short version

We collect what you tell us and what your browser tells us, we use it to reply to you, to run the systems you hire us to run, and to tell you about our own services, and we do not sell it or share it with anyone who is not doing that work for you.

What we collect

  • What you send us. Your name, business, email, phone if you give it, and whatever you write in the message field.
  • Basic site data. Pages visited, referring site, approximate location from your IP address, and the type of device and browser you used.
  • Calls and chats. When you call us or chat with us on the site, you may be talking with Andrew, our AI assistant, who tells you so at the start. Calls are recorded and transcribed, and chats are saved, so we can follow up on what you asked. They are processed by the providers that run our phone and chat services.
  • What you share during an engagement. The documents, records and access we need to build and run what you hired us for.

What we do with it

  • Reply to you, and follow up on a conversation you started.
  • Deliver the assessment or build you engaged us for.
  • Operate and support the systems we run on your behalf.
  • Keep our own records, including invoices and the documentation each build ships with.
  • We may send you news about our own services. You can unsubscribe at any time, and we only send marketing texts if you've agreed to them separately.

What we do not do

  • We do not sell your information.
  • We do not share your information except with service providers who need it to do the work, and who are bound to protect it.
  • We do not use your business data to train general-purpose AI models.

Service providers

Running a modern business means using other people's software. Hosting, email, calendars, storage and the platforms your systems connect to all process some of your data on our behalf. We choose providers that offer commercial terms protecting your data, and we can tell you which ones are in scope for your engagement if you ask.

How long we keep it

Inquiry details are kept while there is an active conversation and for a reasonable period afterwards. Client records are kept for as long as the engagement runs plus the period our accounting and legal obligations require. If you want your inquiry deleted, ask and we will delete it.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Depending on where you live you may have additional rights under state or national privacy law, and we will honor them. Email us and a person will handle it.

Security

We use access controls, encryption in transit, and multi-factor authentication on the accounts that matter. No system is perfect, and we would rather tell you that than claim otherwise. If something goes wrong that affects you, we will tell you.

Changes

If this policy changes materially, the date at the top changes and, if you are a client, we tell you directly rather than expecting you to notice.

Contact

Questions about any of this go to [email protected].