We build it, run it, and improve it every month.
- Answers the calls you miss, every hour of every day
- Books into your calendar
- Urgent calls put straight through
- A summary of every call by text
- Monthly review, tuning and report
Owazo Always Answered
Also offered to growing companies of 20 to 250 people. See it for growing companies.
An AI receptionist that answers the calls you miss, day and night, in your business's name. It answers questions from what you've approved, books the appointment, takes the details, and puts urgent calls straight through to you. We build it, run it and improve it every month.
Thanks for calling Lakeside Plumbing. I'm the AI assistant, and this call is recorded. How can I help?
Our kitchen sink's backed up. Can someone come tomorrow?
I can book you for 10:00 or 2:30 tomorrow. Which is better?
10:00, please.
An example with a fictional business.
What happens to your calls
What it does
Day and night, with a greeting you've approved. It tells callers it's an AI assistant and that the call is recorded.
We build its answers from your website and from you: hours, services, service area, prices. You approve every one. When it doesn't know, it says so and takes a message.
Straight into your calendar, with a confirmation to the caller. It works with the calendar you already use.
Emergencies and callers who ask for a person go straight to whoever you've named.
A short summary of every call by text, with the recording and transcript saved.
We review the calls, fix what it got wrong, add answers to the questions it couldn't handle, and send you a monthly report.
How it works
We look at how calls reach you today and what the agent should handle. Free, with no commitment.
One conversation.
We write what it says with you, connect your calendar, set up where urgent calls go, and forward the calls you don't answer. Then we test it thoroughly.
About two weeks.
We listen, tune and report. When your hours, prices or services change, you tell us and we update it.
Every month.
The service
We build it, run it, and improve it every month.
The phone minutes run on your own account with our voice partner, Retell AI, and are billed to you directly at their rates. We don't add a markup.
You own the account and we run the agent inside it. We'll estimate your figure before you sign.
Better together
Always Answered takes your calls. Always Open takes care of everything else at your front door: texts, web chat, forms, bookings, quote follow-up and reviews, all in one inbox. Together, every way a customer reaches you gets answered.
Questions
Yes. It says so at the start of every call. Callers get a quick, helpful answer either way, and anyone who asks for a person is put through or gets a callback.
Yes. Your number stays the same. Calls you don't answer are forwarded to the agent.
We build its answers from your website and a short list of questions we go through with you. You approve every answer before it goes live, and we keep them current.
It says so, takes the caller's details, and texts you a summary so you can call back. We add the answer so it knows next time.
Yes, and the agent says so at the start of the call, which some states require. You get the recording and a transcript of every call.
The minutes run on your own account with Retell AI, so you pay exactly what they charge, with nothing added. You can see every minute.
No. Always Answered works on its own with your current calendar. With Always Open, your calls land in the same inbox as your texts, forms and chats.
Start here
Tell us how calls reach your business today, and we'll tell you whether Always Answered is the right fit.